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Insurance / Charges / Medical

Q: Why is it important to take full insurance when renting a Motorhome?
A: There is nothing worse than finishing your holiday and having to argue over the cost of seemingly minor damages. Panel repairs and parts are very expensive for these vehicles. Also note that in NZ up to one third of all other vehicles on the road are not insured, which means that even if the fault is not yours, your will be resonsible for up to the value of your excess. Other common incidents are windscreen replacements and tyre damages.

Q: Is my bond refunded immediately?
A: If the vehicle is returned without damage, we refund the bond immediately, but it can take up to 5 working days for the funds to be credited to your account.

Q: Are there additional fees for extra drivers?
A: No extra fees apply.

Q: What if I have an accident or medical emergency?
A: ACC (Accident Compensation Corporation) is the sole and compulsory provider of accident insurance for all work and non-work injuries for all residents and visitors to New Zealand . The ACC Scheme is administered on a no-fault basis, so that anyone, regardless of the way in which they incurred an injury, is eligible for cover under the Scheme. Due to the Scheme's no-fault basis, people who have suffered personal injury do not have the right to sue an at-fault party. For more details, please see the website www.acc.co.nz. However Hire a Holiday strongly recommends that all visitors to New Zealand take out additional travel insurance for medical emergencies.

Q: Do I need a special driver's licence?
A: A valid, current car driver's licence must be produced for everyone intending to drive a Hire a Holiday rental vehicle. State, overseas or international licences are acceptable. However, the licence must be in English characters for our staff to read.


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All prices quoted are in New Zealand Dollars and include GST.
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