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Privacy Policy

Introduction

Rosmar Limited t/a Hire a Holiday is committed to protecting your privacy. We understand that you care how information about you is used and shared and we want you to feel comfortable and confident when using our Web site. This notice describes our privacy policy. By visiting www.hireaholiday.co.nz, you are accepting the practices described in this Privacy Notice.


• Collecting your personal information

• Using your personal information

• We may use your information for

• Sharing your personal information

• Security of your personal information

• Use of cookies

• Display of Advertising & Marketing

• Linking to 3rd Party Websites

• Controlling Unsolicited Email (Spam)

• Changes in Privacy Policy

• Contacting Us

 

 

 

Collecting your personal information

The information we collect from customers and website visitors helps us to continually improve your experience at www.hireaholiday.co.nz as well as communicate with you about our promotions.

We may collect personal information from you such as your name, email address, phone number, when you request more information, place a general enquiry via our website, or choose to enter one of our online surveys, contests or special draws.

If you choose to make a booking via our site we may ask for additional information, such as your credit card number and billing address and contact details, which is used to process your booking.

We may collect information about your interaction with our site and services. For example, we use Google Analytics to analyse the use of this website and to retrieve information from your browser including the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you accessed our site; and any search engine, inbound hyperlink and keywords used to reach or find our site and the pages you view within our site. We also use technologies, such as cookies to collect information about the pages you view, the links you click and other actions you take on our sites and services. Accepting a cookie will not give us access to any data on your computer other than the data stored in the cookie. You may configure your web browser to not accept cookies.

 

Using your personal information

We collect and use information about you through our website in an effort to improve your experience and to operate and improve the site. These uses may include providing better customer service, making the site easier to use by eliminating the need to repeatedly enter the same information and providing information customised to your interests.

We do not sell, rent or lease your personal information to third parties. You can browse www.hireaholiday.co.nz without telling us who you are or revealing any personal information about yourself. Please contact us if you wish to opt out of receiving communications from Rosmar Ltd t/a Hire a Holiday.

 

We may use your collected information to:

• Process your booking, including sending emails to confirm your booking, reminder of your final payment, confirming final payment , along with customary business communications.
• Verify your identity and to assist you if you have forgotten your login or password..
• Help us learn more about your browsing preferences and personalise this website in accordance with your preferences.
• Analyse trends and statistics. This information is only used for statistical purposes and to help us enhance the customer experience. We use Google Analytics which generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at www.google.com/privacypolicy.html.
• Improve or update this website and our products / services.
• Protect the security or integrity of our website and our business.
• Respond to your enquiries and communicate with you if necessary.

 

Sharing your personal information

Except as described in this statement, we will not disclose your personal information outside of Hire a Holiday NZ Ltd or to any third parties without your consent.

If you make a booking for any motorhome listed on our site, we will disclose your contact details, details of your group and dates of your hire to our local manager. Your surname, dates of hire, numbers of adults and children, and rental rates may also be disclosed to the motorhome owner. If you have requested additional services such as, organising activities and tours, we will discuss your requirements directly with you and only release the information needed for our managers to organise and meet your requests.

Otherwise, we will only release account and other personal information when we believe release is appropriate to comply with law, facilitate court proceedings, enforce or apply our terms and conditions; or protect the rights, property, or safety of Rosmar Ltd t/a Hire a Holiday, our users or others.

 


Security of your personal information

Website and credit card security

We take website and credit card security extremely seriously, and always endeavour to provide a secure safe platform on which to conduct online transactions. www.hireaholiday.co.nz . It is important for you to protect against unauthorized access to your password and to your computer. Ensure you logout when you have finished visiting www.hireaholiday.co.nz, especially if you access the site from a shared computer.

 


Use of cookies

Our website uses "cookies", which are small data files that are stored on your computer when you visit a website. Cookies enable you to browse on our website and may be used in a variety of ways to enhance or personalise your online browsing and booking experience. Cookies may be used to personalise your visits to this website, eliminate the need for you to repeatedly enter the same information, enable us to improve the content, reliability and functionality of this website, evaluate the effectiveness of the advertising on this website and track website usage patterns. Accepting a cookie will not give us access to any data on your computer other than the data stored in the cookie. You may configure your web browser to not accept cookies.

 

Display of Advertising & Marketing

From time to time we may display ads on our site and the sites of our advertising partners. When we display online advertisements to you, we may place a persistent cookie on your computer in order to recognise your computer each time we display an ad to you. This enables us to compile information over time about where you, or others who are using your computer, saw and/or clicked on the advertisements we display. We use this information to make predictions about your characteristics, interests or preferences and to display targeted advertisements that we believe may be of interest to you.

We may combine your information with information we collect from other companies and use it to improve and personalise our services, content and advertising.

We don't sell or rent your personal information to third parties or our advertising partners for their marketing purposes.

 

Linking to 3rd Party Websites

When you click on links and banners on our site that take you to third party web sites, you will be subject to the third party's privacy policies. While we support the protection of privacy on the Internet, Rosmar Ltd t/a Hire a Holiday cannot be responsible for the actions of any third-party web sites.

 

Controlling Unsolicited Email (Spam)

 

Rosmar Ltd t/a Hire a Holiday is concerned about controlling unsolicited commercial email, or "spam." We will not sell, lease or rent our email subscriber lists to third parties. While we continue to actively review and implement new technology, there is no currently available technology that will totally prevent the sending and receiving of unsolicited email. Using junk email tools and being cautious about the sharing of your email address while online will help reduce the amount of unsolicited email you receive.

 

Changes in Privacy Policy

 

We reserve the right to change this privacy policy from time to time by publishing the revised privacy policy on our website. We encourage you to check this policy regularly for any modifications or updates. Your continued use of our services after any changes have been posted on our website indicates your acceptance of those changes.

 

Contacting Us

Rosmar Ltd t/a Hire a Holiday welcomes your comments regarding this privacy statement. If you have any questions regarding our privacy policy or any other matter, please contact us via our enquiry form, via email or by visiting our site; www.hireaholiday.co.nz.

 

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